Frequently Asked Questions
What does Ross Daniel Adaptive Apparel® design and manufacture?
We are a new company with a long-term strategy that encompasses adaptive fashionable apparel for children, teens and adults with special needs. We are focusing our initial efforts on children and teens with the first line of fashionable socks for AFO wearers.
What’s different about RDAA’s sock line for young AFO wearers?
Currently, the market offers two styles of ankle-foot orthotic socks for kids and adults: white and black. If you look at our socks, we’re anything but black and white.
Based on extensive research, personal experience and feedback from professionals, including pediatric physical therapists and orthotists, we know that special needs kids and teens, in particular, want to be able to express themselves through fashion just like their mainstream peers. They don’t want to wear socks that were made for grandma.
Our AFO socks for kids and teens are made from comfortable, highly absorbent material and they are uniquely designed with fun, colorful prints, so physically challenged kids get to make a statement, too.
What are the socks made from? Should I be concerned about skin allergies or irritation?
The socks are made from 80% cotton and 20% nylon. There should be no concerns about skin allergies unless you are allergic to cotton or nylon.
How many sizes are there and how do I measure my child accurately?
Medium Stretch fits orthotic 10”- 14” high and shoe size 2 ½ – 6
Large Stretch fits orthotic 15”- 18” high and shoe size 5-10
Do you offer special pricing to professionals and institutional purchasers?
Yes, we do provide discounts based on quantities ordered. Please contact us.
How long does it take to receive product once ordered?
The socks are sent via the post office, first class mail, which usually arrives in 2-4 business days.
The socks are manufactured in Turkey.
What is your return policy?
If, for any reason, you are dissatisfied with our product, you may return it for a full refund (less shipping) within 15 days of the original purchase date.
To return an item, please contact us at 866-675-6004 and let us know which item(s) you are returning, as well as the order number. The ship to address for returns is: Attn: Returns, Ross Daniel Adaptive Apparel® Inc., 2 Mica Place, Bedford, NY 10506-2008.
If you paid by credit card, we will credit your account upon receipt of the item. For orders paid by cash, check, or purchase order, we will issue you a refund in the form of a check once we have received the item(s) from you.
For any questions regarding our return policy, please contact us at 866-675-6004 or our contact form.
How do I know my personal information and privacy is secure?
Ross Daniel Adaptive Apparel® Inc. is committed to protecting your privacy online. Per our policy, we will never share or resell your information to third parties, nor will we rent, loan, trade or lease any of the personal data collected on the RDAA website.